FAQ

Frequently Asked Questions (FAQs)

General Questions

1. What services do you offer?
We provide repair and maintenance services for home appliances, including refrigerators, washing machines, microwaves and more.

2. How can I book a service appointment?
You can book an appointment by calling us at +91- 9814106576 or filling out the online service request form which is mentioned below.

3. Do you provide home service for appliance repairs?
Yes, we offer doorstep repair services for most home appliances to ensure convenience for our customers.

4. Are your technicians qualified and experienced?
Absolutely! Our technicians are highly trained, certified, and have years of experience in repairing a wide range of appliances.

5. What are your service areas?
We provide services across [mention your service locations/city]. Please contact us to confirm availability in your area.

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Appliance Repair Questions

6. How long does it take to repair an appliance?
The repair time depends on the issue and the type of appliance. Minor repairs can be done on the same day, while major repairs may take longer if parts need replacement.

7. Do you use original spare parts for repairs?
Yes, we use genuine and high-quality spare parts to ensure the durability and efficiency of your appliances.

8. Do you provide a warranty on repairs?
Yes, we offer a limited warranty on our repair services. The warranty period depends on the type of repair and spare parts used.

9. What should I do if my appliance breaks down suddenly?
Turn off the appliance and unplug it immediately. Avoid attempting repairs yourself. Contact us, and we’ll guide you on the next steps.

10. Do you repair all brands of home appliances?
Yes, we repair appliances from all major brands, including Samsung, LG, Whirlpool, IFB, Bosch, Voltas, and more.

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Pricing & Payment

11. How much do you charge for a service visit?
Our service visit charges vary based on the appliance type and issue. Please contact us for detailed pricing.

12. Do you offer free diagnosis?
We provide an initial inspection at a minimal charge, which is adjusted in the final repair cost if you choose to proceed with our services.

13. What payment methods do you accept?
We accept cash, UPI, online bank transfers, and digital wallets for hassle-free transactions.

14. Are there any hidden charges?
No, we believe in transparent pricing. The final cost will include service charges and any spare parts required.

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Emergency & Support

15. Do you offer emergency repair services?
Yes, we provide emergency repair services for essential appliances like refrigerators, washing machine & Microwave.

16. Can I reschedule or cancel my service appointment?
Yes, you can reschedule or cancel your booking by calling us at least 24 hours in advance.

17. Do you provide AMC (Annual Maintenance Contracts)?
Yes, we offer AMC plans for regular maintenance and servicing of home appliances to keep them in top condition.

18. How can I contact your customer support team?
You can reach us via phone, WhatsApp, or email. Visit our contact us page for details.